Returns & Exchanges at Golden Collections
We want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return policy for items in their original, unopened condition. If your product is damaged or doesn't meet your expectations, our team is here to ensure a seamless resolution.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Pack with Care
Securely place the unused beauty products in their original packaging to prevent any damage during the transit back to our facility.
Label and Ship
Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing